Play99Exch privacy policy

A short policy, because we collect very little. Here is exactly what a Play99Exch ID request leaves behind, and what it does not.

Short version: opening a Play99Exch ID needs a name, a mobile number and your payment details. We keep the chat and the payment record so deposits and withdrawals can be matched. We do not sell data, we do not run ad retargeting on this site, and we do not ask for KYC documents.

What we collect

Name you give us

Used as the display name on your Play99Exch account. It does not have to match a document.

Mobile number

The only way we can send your Play99Exch login details and answer account questions.

Payment details

The UPI handle or bank account you deposit from, because withdrawals must return to the same place.

Chat history

Your conversation with the desk — deposits, withdrawals, complaints. This is the record that settles disputes.

Site analytics

Aggregate page views. No personal profile, and nothing tied to your Play99Exch username.

What we do not collect

No Aadhaar, PAN or other KYC documents. The Play99Exch panel does not run document verification and neither does our desk.
No passwords. Yours is set by you and stored hashed at the panel level, not in a chat.
No bank OTPs, ever. Anyone asking you for one while claiming to be Play99Exch support is committing fraud.
No location tracking, no device fingerprinting, no third party advertising pixels on this site.

How long it is kept

Chat and payment records stay for as long as your Play99Exch ID is active, plus a reasonable period after closure — usually around a year — because payment disputes surface late sometimes. After that, records are deleted in batches.

Ask us to delete your data earlier and we will, provided there is no open payment and no live dispute attached to the Play99Exch account. Deletion is permanent, and it means we cannot help you reconstruct a past transaction later, so think about the timing.

Worth knowing: the chat platform you message us on has its own privacy policy and its own servers. Nothing in this policy changes how that app handles your messages. If that matters to you, keep the conversation short and factual.

Who your details are shared with

Two situations, and no others. First, the panel operator receives the username and account details needed to create and run your Play99Exch ID. Second, a lawful request from an authority with jurisdiction. We do not sell contact lists, we do not pass numbers to other desks, and we do not add you to bulk promotional broadcasts without you asking for them.

Cookies on this site

This Play99Exch site sets no advertising cookies. What the browser stores is functional — remembering that you dismissed something, basic aggregate analytics. Blocking cookies entirely will not break any page here, and none of it touches your Play99Exch account, which is a reasonable test of whether a site really needed them.

Your choices

Ask what we hold. Message the desk with your Play99Exch username and we will tell you.
Correct it. Wrong number or misspelled name on the account gets fixed on request.
Stop the messages. Say "no promos" once and the broadcasts stop; account related replies continue.
Close and delete. Withdraw your balance, ask for closure, then ask for deletion.

Contacting us about privacy

Privacy questions go to the same desk as everything else. Details are on the Play99Exch contact page, and the terms page covers the account rules that sit alongside this policy.

How Play99Exch handles player data

Because a Play99Exch ID is issued by an agent rather than through a public signup form, the data footprint is smaller than a typical betting site: a name, a mobile number, and the payment trail. There is no email verification step, no document upload, and no marketing profile built from your betting behaviour.

Why the payment record has to exist

Play99Exch withdrawals return to the source account, so the desk must keep a record of where each deposit came from. That single rule is what protects an account if somebody else gains access to it, and it is the reason the payment trail cannot be deleted while a balance is live.

Staying safe with your Play99Exch details

Treat your Play 99 Exch username like a bank login. Do not post it in public groups asking for help, do not hand it to anyone promising to play on your behalf, and confirm every new UPI handle inside your existing chat before sending money to it.

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